Businesses are beginning to adopt video as a primary method of communicating with their customers and prospects. In-house or outsourced, video is quickly becoming a marketer’s media tool of choice for two reasons: video is engaging and, more importantly, video is persuasive. Here are some of the ways that businesses are using video to help improve their bottom line:
Nothing is more compelling than seeing and hearing your customer (ideally in their own environment) explaining how your company helped them to achieve their business goals. These videos usually run from fifteen second snippets to a minute and are typically combined with or used to support other marketing material.
Similar to a customer testimonial these videos run between one and two minutes and follow an interview format where the person on screen answers questions posed by an interviewer just off-camera. These videos are usually delivered as stand-alone marketing support materials and are often grouped with other customer success stories.
If one of your customers is presenting at a conference, trade show or event or even in your offices and is talking about your products or services either directly with you or indirectly as part of a larger discussion this may be a perfect opportunity to capture the presentation of video (with permission, of course) to re-purpose on your website and intranet.
The best product reviews are trusted third party reviews. Video reviews can be found anywhere from YouTube to various business portals. To the extent they are positive and promote your brand, they should be referenced. You can also partner with trusted third parties to create product reviews for your own products.
These videos are the video equivalent of the ‘company brochure’ for small companies – intended to give new visitors to a website a better idea of the company. Corporate overview videos typically company history, key products, executives/owners and other top level business info. As the cost of video production continues to decrease and the popularity of video increases you will start to see these videos being replaced by multiple, more targeted video.
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