Terms & Policies

Accessing the web pages of infiniteLinx.ca and working with Infinite Linx subjects you to the following terms and conditions.

It is understood and accepted by you that any communication or information you transmit to Infinite Linx via the Internet is confidential. Any and all information and materials contained in these web pages are solely for your information and may not be used commercially nor may they be altered, disseminated or retransmitted.

Infinite Linx respects your right to privacy. Infinite Linx does not sell, trade or rent your personal information to others.

Infinite Linx makes no representations or warranties as to the accuracy of the information or materials you provide herein and Infinite Linx shall not be responsible for any loss or damage.

Payment

Upon finalizing all content provided to Infinite Linx and with the completion of your website, you will be invoiced immediately with 7 business days to make full payment.  If your website is still not ready to launch after 7 business days, you will be required to make full payment of the balance before the launch of your website.

We accept EMT (Email Money Transfer), cheque payable to Infinite Linx, cash, or credit card via PayPal.

Please note, a 3% transaction fee is added to your balance for credit card payment via PayPal.

Domain & Hosting

Infinite Linx can purchase your domain name on your behalf under our domains account.  At this point, you will be the official owner of your domain name and can choose at any time to get it transferred into your own domain account.  Infinite Linx refuses to be involved in dishonest domain practices.  If your domain payment is not received on or before the renewal date, the domain name will be purchased by Infinite Linx automatically.  Upon subsequent defaults on the renewal of your domain name, Infinite Linx can then decide to not renew or sell the domain name back to you.

Infinite Linx hosts your domain name yearly and it is non-refundable.  An invoice is sent out via email with sufficient time for you to make your payment on time. It is your responsibility to keep track of your annual renewal date and to let us know if your email has changed. If for any reason your payment is running late, we advise you call us asap so we may extend the system’s due date in order for your website and emails to avoid suspension mode (shut down). If you do not inform us via a phone call, text or email, the system will suspend your website 7 days after your invoice due date.

We offer 99.9% server uptime. Regular maintenance is done Sunday evening and urgent server reboots are done immediately if necessary.

In the case of your hosting service terminated by Infinite Linx due to illegal practices, 30 days or duration of the domain expiration is given to you to find a new hosting and domain company. A refund of the remainder of your annual pre-paid balance will be issued after the 30 days.

Printing

There will be no guarantee on colours unless a colour key is provided or can be made by us for $200.00 (Approximately 24 hours for colour keys).  For jobs worth over $1000, 50% of balance is due before and the other 50% after the job has been completed.

Website Changes / Turn Around Time

Once your website template has been confirmed, and your first batch of content has been provided, Infinite Linx will have your website functional within 3-4 weeks. At this point, it is your responsibility to review your website and prepare it for launch with any last minute changes/updates. After launch date, no more changes are covered except for minor reasonable changes. Extra fees will apply.

There will be no guarantee on time for print jobs. We will try our best to provide your order to you on the day you request it, but in the event of mechanical breakdowns, your order may be delayed and therefore we are not liable for any losses you may incur. You are still required to pay in full for your order.  Rush order fee is $50.

Referral Credit

We value your business and any referrals for our great prices. Referral credits are offered upto 3 years at 1% on single item jobs valued over $100. Referral is paid out after the job is completed and an invoice has been issued and paid in full.

All deposits and payments are non refundable.